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support / shipping

Location

All orders are shipped from Cyprus, EU, the place of production.

Dispatch

Your order will be dispatched within 5 business days of purchase. Once your order has been mailed, you will receive a shipping confirmation email with a tracking number.

Weight

A complete game with all components inside a ZEBILA bag plus an extra fleet weighs just over 1kg.

Domestic

We can arrange for local pick for domestic orders at Nicosia. Alternatively, domestic orders can be mailed with PostExpress. The mail cost is estimated at about €2,50 but may be higher for remote locations or heavier orders.

Overseas

Our default choice for mailing is Cyprus Post. This is the cheapest and safest mail option. Cyprus Post classifies overseas destinations into two zones. Zone 1 includes European Union (EU) countries plus Norway, Switzerland, Iceland, Andorra, San Marino, the Vatican, Liechtenstein and Monaco. Zone 2 includes all other countries and sovereign jurisdictions.

All items are shipped as Registered mail that offers the ability to track the objects (Track & Trace) from dispatch to delivery and guarantees a fixed amount of compensation against the risk of loss, theft or damage of postal items.

Zone 1 charges

  Up to 500gr €4,88
  500-999gr €6,63
  1000-1499gr €9,88
  1500-1999gr €13,88

Zone 2 charges

  Up to 500gr €3.38
  500-999gr €7.63
  1000-1499gr €11,88
  1500-1999gr €15,88

Orders heavier than 1999 grams attract excessive charges that are not economical for our customers and it is cheaper to split the order into multiple mail packages. Therefore, the heaviest order that we can send is 1999 grams and any order exceeding this weight will be split into two or more mail packages with separate tracking codes.

Delivery times

Deliveries to Zone 1 are expected to be fulfilled within 10 days from dispatch, and deliveries to Zone 2 countries within 2 weeks from dispatch.

We can also source quotes from international courier services like FedEx and DHL with faster delivery times, but then you will need to pay for the quoted shipping cost.

Shipping discounts

If you purchase two or more tacking duels sets, then we can waive the shipping cost for the extra sets as a form of discount. You will only need to pay shipping for the first tacking duels set.
 

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