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support / shipping

Location

All orders are shipped from Cyprus, EU, the place of production.

Dispatch

Your order will be dispatched within 5 business days of purchase. Once your order has been mailed, you will receive a shipping confirmation email with a tracking number.

Weight

A complete game with all components inside a ZEBILA bag plus an extra fleet weighs just over 1kg.

Domestic

We can arrange for local pick for domestic orders at Nicosia. Alternatively, domestic orders can be mailed with PostExpress with a mail cost of €2,50. for each game purchased. Orders of multiple games will be split into two or more mail packages with separate tracking codes.

Overseas

Our default choice for mailing is Cyprus Post. This is the cheapest and safest mail option. All items are shipped as Registered mail that offers the ability to track the objects (Track & Trace) from dispatch to delivery.

A game weighs 1100 grams. If you add to that an extra boat fleet and a translated user guide in some other language then the most it can go is 1250 grams. For a tacking duels game set we absorb some of the shipping costs and round it to €10 worldwide.

Delivery times

Deliveries to Zone 1 are expected to be fulfilled within 10 days from dispatch, and deliveries to Zone 2 countries within 2 weeks from dispatch.

We can also source quotes from international courier services like FedEx and DHL with faster delivery times, but then you will need to pay for the quoted shipping cost.

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