Terms & Conditions

Your consent

By accessing, browsing, registering, subscribing to our email list, providing your information to us, and by purchasing any item that is advertised on this website you consent to be bound by the Terms & Conditions described herein. 

Ownership

tacking duels™, www.tackingduels.com, all contents displayed on this website and all physical material sold are exclusively owned and operated by ZEBILA Ltd based in Cyprus, EU.

IPRs

All material appearing on this site including, but not limited to, text, images, photos, illustrations,  animations, voice files, audio clips, and video clips, as well as all physical material shipped with every purchase order, including, but not limited to the game manual, game board, game pieces, dice, satchel, bags and any other material, are protected by copyrights, trademarks, design registrations and other intellectual property rights (IPRs) owned by ZEBILA Ltd.

Purchasing products and reading material from this website is allowed solely for your personal, non-commercial use. It is not allowed to copy, reproduce, republish, modify, upload, post, transmit, or redistribute any material in any way, including by e-mail or other electronic means, without the express prior written consent of ZEBILA Ltd.

There is nothing contained on this website or the physical products that should be construed as granting any licence or right to be used for commercial purposes without the prior written permission of ZEBILA Ltd

Legal disputes

The use of this website and these Terms & Conditions are governed by and construed in accordance with the laws of the European Union (EU). Any legal action arising out of its use shall be brought and enforced under the laws of the EU. By using this site, you consent to submit to the jurisdiction of the courts of the EU and any legal action pursued by you shall be within the exclusive jurisdiction of the courts of the EU.

Warranty

ZEBILA Ltd takes pride in the design and production of its high quality products. We know this because every single product is manually inspected so that is meets its purported specifications and is free of defects prior shipping. 
 
As per the EU Consumer Rights Directive, all ZEBILA Ltd products have a minimum 2-year guarantee from the date of purchase to the original owner and unaltered product against defects in manufacturing process, materials and workmanship, or the product is not as advertised at the time of purchase.

By purchasing from this website and using our products, you consent that ZEBILA Ltd reserves the right to determine whether any claimed defects are due to the manufacturing process / materials / workmanship, or are due to improper usage / normal wear-and-tear / accidental damage / improper care / negligence / natural breakdown of colours and materials over extended time and use.

All warranty returns are handled directly through us by submitting a claim via email at info@tackingduels.com. All warranty claims must be submitted with proof of purchase and high-resolution photos evidencing the fault or damage.

Returns

We accept non-customised product returns within 30 days of purchase. Goods must be returned in new condition and with all original packaging and labels intact. Returns will be inspected upon arrival, and if approved, refunded within 5 business days. Customised merchandise cannot be returned.

To return a product, you need to get in touch with us at info@tackingduels.com and explain the reasons for the return. Please understand that you are responsible for the delivery cost that is associated with returning the item to us, unless the product is faulty and within warranty. 
 
Refunds are credited back to the form of payment used for the original purchase.

Privacy

tacking duels™ and ZEBILA Ltd always aim to provide the highest levels of protection of personal information under the EU General Data Protection Regulation (GDPR) 2016/679.
 
To learn more see our Privacy Policy.

Security

www.tackingduels.com is hosted on Wix servers. It is a secure site with HTTPS security protocol, validated using the industry standard for encryption technology, Secure Sockets Layer (SSL). The website uses an encrypted and secure system to process credit cards, with Level 1 PCI Compliance, and an extra layer of TLS 1.2 website security that keeps all transactions on private. The website is compliant with GDPR and CCPA privacy regulations.

External links

External website links may be provided for your convenience or for referencing content. We aim to only provide links from websites of reputable organisations (e.g. World Sailing), but these links and websites are beyond the control of ZEBILA Ltd and we make no representation as to their content or security. When visiting external links, you must refer to those external websites' terms and conditions.

Disclaimer

ZEBILA Ltd bears no responsibility for and disclaims all liability for any potential loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature which may be suffered by you, your company or a third party, as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company's personal information or material and information transmitted over our systems.

Accessibility

www.tackingduels.com aims to provide a website that is accessible to the widest possible audience. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities. Whilst we strive to adhere to these guidelines and standards for accessibility, the process is manual and therefore it is likely that not all areas of the website conform. We continually seek out solutions that would bring all areas of the site up to the same accessible level.

If you have any comments or suggestions on how to improve the accessibility of our site further, please do not hesitate to contact us at info@tackingduels.com. Your feedback is valuable. 

Amendments

tacking duels™ and ZEBILA Ltd reserve the right to make any amendments to this website and its content, revoke or change designs, manufacturing processes, materials, designs or products without prior notification. We promise that all amendments will be reflected in the website and the product descriptions. 

Any amendments to the Terms & Conditions will be communicated via email to those subscribed to our email list. The amendments become effective immediately. If you have not subscribed to our email list then, then it is your responsibility to periodically check for any updates in our Terms & Conditions. 

Contact

www.tackingduels.com is an online-only business. We do not have a physical store. The best way to reach us is via info@tackingduels.com. If you need to send us something, as for example to return a product or claim a warranty, then please use the following secured physical address: ZEBILA Ltd, P.O.Box 27351, 1644 Nicosia, Cyprus.